I want to set up and manage my organisation

Add payment details for our organisation account

All organisations receive a full 14 day trial. During the trial, all functionality is available and you can choose whatever size plan you require and change the plan during the trial. At any time before the trial you can enter your payment details. Note: This will create a monthly recurring subscription which you can cancel […]

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Change our organisation subscription

Organisations can change their subscriptions at any time. This will immediately update the number of users that can use the Lifetick account, but the billing will not change until the payment for the next billing period is due. This is the same regardless of whether organisations are increasing or decreasing the size of their account. […]

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Display our logo in Lifetick emails to users

For organisations, you can include your logo in the automated emails that go to your users when they are added to your organisation. Go to ‘Settings’ and the ‘Branding’ tab. Check the ‘Show our logo in emails’ box as shown below. Click ‘Select image’ to upload an image. This can be the same as your […]

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Display a custom message in the welcome email for new users in our organisation

Lifetick generates automated emails for new users added to organisation accounts. However, these can be customised to provide additional content relevant to the organisation itself and the new users. Go to ‘Settings’ and the ‘Branding’ tab. Check the ‘Display a custom message…’ box as shown below. Enter your custom message in the box provided and […]

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Show our logo in our organisation account

You can display your own logo inside your Lifetick organisation account. It will appear on the top left of each page. All users will see this when logged in to Lifetick. This is included as part of the functionality to Provide my users with a custom login screen with my logo. Please visit this article […]

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Provide our users with a custom login screen with our logo

Go to ‘Settings’ and the ‘Branding’ tab. Check the show your logo box as shown below Click on ‘Select image’ to upload a logo to your Lifetick organisation account. Click on ‘Save branding’. You can now direct your users to the url provided on your branding screen. It will now contain your logo. Users can […]

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Redirect users to our website after they log out

When you have an organisation account for Lifetick, you can redirect users to a different url when they log out. This might be to your organisation’s intranet or a webpage designed specifically for clients. It may also be your own custom Lifetick login page. Go to ‘Settings’ and the ‘Branding’ tab. Check the redirect box […]

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Configure naming convention for coaches and clients

Lifetick allows organisations to configure different names for coaches and clients. This means for businesses you can use names like managers (for coaches) and employees (for clients) for schools you can use teachers and students and for families you can use parents and children. There are several options available for each. When you first create […]

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Configure core values for your organisation

Lifetick is set up with default core values. However, organisations can choose to leave these blank for users to create themselves or have their own custom list to be used across the entire organisation. The following steps show how to create your own custom list for your organisation. In the Settings screen on the General […]

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