Knowledge Centre

Managing team members

Re-send a welcome email to a user

If a user in your organisation has accidentally deleted or can’t locate their Lifetick welcome email, you can re-send the invitation. Go the User Management screen and select the user by clicking on them. Note: Coaches can access their own clients from the ‘My clients’ screen. Note this may be called ‘My employees’, ‘My students’, […]

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Add users to an organisation

Organisations include businesses, schools and families. Within the organisation users can be coaches (e.g. managers, teachers, parents), clients (e.g. employees, students, children) or both. To add users to your organisation, go to the User Management screen and click on ‘+ Add user’. Note: Only users with the ‘Super coach’ role can add users for the […]

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